Here’s a little secret: we’re always available. Our folks get calls in the middle of the night and on holiday and here’s what’s shocking in this day of automated everything: they answer the phone. They help resolve the issue.
Some of the Sudbury folks have had relationships with our clients extending beyond 20 years and even before they joined MacLean. They’ve grown up together in the industry and have a solid, dependable relationship. Just like our machines. When you buy a MacLean machine we are with you for the life cycle of that machine. How to get the best customer and technical support in underground mining machines? Buy from MacLean.